Shipping policy
Shipping Policy
Thank You for Choosing Sleepgood
At Sleepgood, we're committed to delivering high-quality sleep solutions with reliable service and transparent shipping information.
We work with trusted fulfillment partners to ensure your order arrives safely and efficiently.
Processing Time
All orders are processed within 1–3 business days.
Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information.
Please note that orders are not shipped or delivered on weekends or holidays.
Estimated Delivery Times
United States
7–14 Business Days
Canada
7–14 Business Days
United Kingdom
7–12 Business Days
Australia
7–12 Business Days
Delivery times are estimates and may vary depending on local carrier operations, customs processing, weather conditions, and seasonal demand.
Free Shipping
We proudly offer FREE Standard Shipping on all orders.
There are no hidden shipping fees at checkout.
Order Tracking
Once your order ships, you will receive a tracking number via email.
You can track your package at any time using our Order Tracking page.
Please allow 24–72 hours for tracking information to update after shipment.
Delays
While most orders arrive within the estimated delivery window, occasional delays may occur due to:
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Customs inspections
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Carrier delays
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Severe weather conditions
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Peak holiday seasons
We appreciate your patience and understanding should any unexpected delays occur.
Incorrect Address Information
Customers are responsible for providing accurate shipping information.
If an incorrect address is entered, please contact us immediately at:
We will do our best to update your order before it ships.
Lost or Damaged Packages
If your package arrives damaged or appears lost in transit, please contact our support team within 7 days of delivery.
We will work with the carrier to investigate the issue and help find the best possible resolution.
Contact Us
If you have any questions regarding shipping, tracking, or delivery, please contact us:
Email: info@sleepgood.shop
We are always happy to help.
Thank you for choosing Sleepgood.
Sleep Better. Live Better.