Shipping policy

Shipping Policy

Thank You for Choosing Sleepgood

At Sleepgood, we're committed to delivering high-quality sleep solutions with reliable service and transparent shipping information.

We work with trusted fulfillment partners to ensure your order arrives safely and efficiently.


Processing Time

All orders are processed within 1–3 business days.

Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information.

Please note that orders are not shipped or delivered on weekends or holidays.


Estimated Delivery Times

United States

7–14 Business Days

Canada

7–14 Business Days

United Kingdom

7–12 Business Days

Australia

7–12 Business Days

Delivery times are estimates and may vary depending on local carrier operations, customs processing, weather conditions, and seasonal demand.


Free Shipping

We proudly offer FREE Standard Shipping on all orders.

There are no hidden shipping fees at checkout.


Order Tracking

Once your order ships, you will receive a tracking number via email.

You can track your package at any time using our Order Tracking page.

Please allow 24–72 hours for tracking information to update after shipment.


Delays

While most orders arrive within the estimated delivery window, occasional delays may occur due to:

  • Customs inspections

  • Carrier delays

  • Severe weather conditions

  • Peak holiday seasons

We appreciate your patience and understanding should any unexpected delays occur.


Incorrect Address Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is entered, please contact us immediately at:

info@sleepgood.shop

We will do our best to update your order before it ships.


Lost or Damaged Packages

If your package arrives damaged or appears lost in transit, please contact our support team within 7 days of delivery.

We will work with the carrier to investigate the issue and help find the best possible resolution.


Contact Us

If you have any questions regarding shipping, tracking, or delivery, please contact us:

Email: info@sleepgood.shop

We are always happy to help.

Thank you for choosing Sleepgood.

Sleep Better. Live Better.